Contact our customer service team by reaching out to our email firstname.lastname@example.org as soon as possible, and we will work to send the correct items out to you.
Firstly, if your item is damaged or not in an acceptable condition when it gets to you we sincerely apologize. We would be happy to exchange your damaged item for you. Contact our customer service team by reaching out to email@example.com as soon as possible, and we will be in touch to you a replacement order.
Devacrafts accepts payment via Credit Card, Apple Pay and Google Pay.
No, there are no surcharged or additional fees when paying via Credit Card.
To enquire about a bulk purchase order please contact us at firstname.lastname@example.org. Unfortunately, wholesale orders are not available at this time.
If you do not receive your order confirmation email after 30 minutes please contact us at email@example.com.
Absolutely. You are welcome to return any item within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error.
Orders are usually dispatched within 1-3 business days of your order being placed. Once your order has been processed you will receive a shipping confirmation email.
Due to high demand for our products and COVID-19, there has recently been delays in our delivery times. The good news is that in most cases we have managed to reduce shipping to between 14-28 days via regular postage. These are estimates and in many cases, our shipments arrive even faster. Please be patient.