Can We Help?

The most commonly asked questions are covered in our FAQs. If you have any specific questions please do not hesitate to contact us by completing this form or emailing us at


Popular Questions

Contact our customer service team by reaching out to our email as soon as possible, and we will work to send the correct items out to you.

Firstly, if your item is damaged or not in an acceptable condition when it gets to you we sincerely apologize. We would be happy to exchange your damaged item for you. Contact our customer service team by reaching out to as soon as possible, and we will be in touch to you a replacement order.

Devacrafts accepts payment via Credit Card, Apple Pay and Google Pay.

No, there are no surcharged or additional fees when paying via Credit Card.

To enquire about a bulk purchase order please contact us at Unfortunately, wholesale orders are not available at this time.

If you do not receive your order confirmation email after 30 minutes please contact us at

Absolutely. You are welcome to return any item within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error.

Orders are usually dispatched within 1-3 business days of your order being placed. Once your order has been processed you will receive a shipping confirmation email.

You should receive your item within 7-14 days after your order.